Help Centre

Answers to the most common questions about buying, sending and redeeming Cardgiftly gift cards.

Buying a gift card

Choose a card, select a value or enter your own amount, personalise it, and checkout. Your gift is delivered instantly or on a date you choose.

Redeeming a gift card

Redemption steps vary by brand. Open your gift and follow the instructions shown for that retailer, in store or online.

Checking your balance

Each brand manages its own balances. Use the link in your gift email to check the remaining value with the retailer.

Still need help?

Visit our contact page and our team will get back to you.